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Donations always have a flat 4% processing fee.
Fees include platform AND credit card fees.
|$0.01 – $10||$2|
|$10.01 – $30||$2.50|
|$30.01 – $50||$3|
|$50.01 – $250||6%|
|$250.01 – $1,000||5%|
We only make money from processing fees. We keep our fees low by having a self-serve and easy-to-use platform.
Processing fees can be paid by your supporters, absorbed by your nonprofit, or split 50/50. Give donors the option to pay fees to make their donation go further.
Our fees are per cart total, and not per ticket or registration. This saves money when supporters sign up for your events together.
There are no processing fees for free events. Free is free.
You get free websites, free domains, free CRM, free email marketing, free Facebook Fundraiser integration, free DIY fundraising, and more with GiveSignup.
FREE and unlimited websites
FREE email marketing
FREE text messages
FREE viral social marketing tools
FREE nonprofit dashboard
FREE domains and subdomains
FREE photo platform
FREE and unlimited access
FREE sponsor management
FREE DIY fundraising
FREE volunteer management
FREE Facebook fundraising
GiveSignup only does business with qualified 501c3 nonprofits. We require that customers meet the following qualifications:
If you are an existing RunSignup customer in good standing, we require the following:
Want more information on what a Payment Facilitator is, and what type of information we need from you (and why) for you to set up your Payment Account? Read our Payment Facilitator FAQ
With Check Payments, choose to receive payments weekly or monthly. Payments will be released any week your event is owed at least $1,000 or once your event has passed, regardless of the amount owed. Following is an example of the flow of funds for weekly check payments:
With the Advanced Payment Direct Deposit Option, choose to receive payments as often as weekly. We transfer all settled funds (other than those you designate to be held in escrow for refunds) as soon as they are available from our credit card processing company. Following is an example of the flow of funds for weekly payments for Direct Deposit:
GiveSignup has invested in the latest technology and cloud architecture to meet our customers’ needs. Our cloud architecture benefits you with speed and scalability at a low cost, providing the ability to handle large events with 50,000+ runners attempting to register simultaneously. Information sharing is secure; we use multiple levels of firewalls and all pages are secured with TLS/SSL and HTTPS. Participants can access us from any device including computers, iPads, and both Apple and Android smartphones. You can count on our secure infrastructure to be available: we had zero downtime in the past three years. This secure infrastructure allows you to be comfortable that your data is being handled properly and payments to you are accurate and on time.
RunSignup, doing business as GiveSignup, has achieved the highest level of PCI compliance as evidenced by our Attestation of Compliance. Our volume of transaction processing required us to go through a rigorous certification process, which included onsite reviews and scanning and vulnerability testing with an independent third party Qualified Security Assessor. As part of the certification process we implemented the following advanced security measures:
RunSignup, doing business as GiveSignup, has taken steps as a company to meet stringent security, banking, VISA and MasterCard processing rules to become an authorized intermediary (Payment Facilitator) between credit card holders (registrants) and event owners. This means that with our Advanced Payment Accounts we never handle your event proceeds. After the credit card transactions are settled for your event, the event proceeds are held in escrow for your benefit with our back end credit card processing company. Funds transfers to you happen accurately and on time by either ACH or check based on the frequency of payment you have requested.