GiveSignup only does business with qualified 501c3 nonprofits. We require that customers meet the following qualifications:

If you are an existing RunSignup customer in good standing, we require the following:

Set Up Now

Set Up Later

Want more information on what a Payment Facilitator is, and what type of information we need from you (and why) for you to set up your Payment Account? Read our Payment Facilitator FAQ

Receive Payments by Check

With Check Payments, choose to receive payments weekly or monthly. Payments will be released any week your event is owed at least $1,000 or once your event has passed, regardless of the amount owed. Following is an example of the flow of funds for weekly check payments:

Receive Payments by Direct Deposit

With the Advanced Payment Direct Deposit Option, choose to receive payments as often as weekly. We transfer all settled funds (other than those you designate to be held in escrow for refunds) as soon as they are available from our credit card processing company. Following is an example of the flow of funds for weekly payments for Direct Deposit:

GiveSignup has invested in the latest technology and cloud architecture to meet our customers’ needs. Our cloud architecture benefits you with speed and scalability at a low cost, providing the ability to handle large events with 50,000+ runners attempting to register simultaneously. Information sharing is secure; we use multiple levels of firewalls and all pages are secured with TLS/SSL and HTTPS. Participants can access us from any device including computers, iPads, and both Apple and Android smartphones. You can count on our secure infrastructure to be highly available. This secure infrastructure allows you to be comfortable that your data is being handled properly and payments to you are accurate and on time.

PCI Level 1

RunSignup, doing business as GiveSignup, has achieved the highest level of PCI compliance as evidenced by our Attestation of Compliance. Our volume of transaction processing required us to go through a rigorous certification process, which included onsite reviews and scanning and vulnerability testing with an independent third party Qualified Security Assessor. As part of the certification process we implemented the following advanced security measures:

• Secure password storage with protections like bcrypt
• Secure user input fields with SQL prepared statements to prevent XXS attacks and SQL injection as well as CSRF attacks
• Advanced encryption key management procedures
• Secure network configurations with multiple levels of firewalls
• Employee, customer, participant segmentation and access control and login management
• 100% code review and change logs
• System hardening including implementation of Center for Internet Security recommendations
• OSSEC log analysis
• AntiVirus scanning including ClamAV
• Constant vulnerability scanning including implementing Nessus
• Monthly process to install security patches

Payment Facilitator

RunSignup, doing business as GiveSignup, has taken steps as a company to meet stringent security, banking, VISA and MasterCard processing rules to become an authorized intermediary (Payment Facilitator) between credit card holders (registrants) and event owners. This means that with our Advanced Payment Accounts we never handle your event proceeds. After the credit card transactions are settled for your event, the event proceeds are held in escrow for your benefit with our back end credit card processing company. Funds transfers to you happen accurately and on time by either ACH or check based on the frequency of payment you have requested.

Data privacy is important to you and to your participants. Whenever we collect or transmit sensitive data, that data is encrypted and transmitted in a secure way. We don’t sell or share participant data with anyone other than the owner or Event Director of the event for which a participant has signed up. GiveSignup will not market or sell anything directly to participants who use our site. We only collect credit card information when a participant requests us to and if requested it is stored securely with a third party PCI Level 1 compliant vendor who specializes in credit card storage. View our Privacy Policy for more info.