Refund Policy
If you cannot make it to the event you signed up for or can’t go as far as you hoped on race day, you have a couple of options.
1. Change your distance to a shorter race.
2. Switch to the virtual run –We will mail you the event items including your medal and you can post a time on our virtual results page.
3. Defer your entry to next year.
4. Apply for a refund
1, 2, and 3 start here
Defer, change your distance or move to virtual:
Please go to the upper right corner of the event page where you signed up and select profile.
Log in and find this event under upcoming events.
If you paid for the insurance you can apply for a refund at https://requestmyrefund.com/fanshield/refund
